The Köln International School of Design, the cradle of Service Design, issued “The Future of Service Design”, a publication that celeb...
Međunarodna škola dizajna u Kölnu, prema mnogima kolijevka uslužnog dizajna, izdala je “The Future of Service Design”, publikaciju k...
#ProkoTips are here!We believe that creativity and change go hand in hand and that change starts with small steps. That’s why we created ...
Do you ever wonder about the journey of your customers? When was the last time you tried to sketch the whole process from the user’s perspective? ...
Every year Fjord shares a report about the new trends to look out for. Here you can read about how the COVID pandemic influenced a boost in creativi...
Author: Carmen Calvo del Valle, Service Design Manager „Making a huge improvement to customer experience does not necessarily include a big invest...
We are delighted to invite you to “The Future of Family Companies” a Lider media d.o.o. conference where we will host an interactive han...
While the students were on their winter holidays, the teachers and staff of two primary schools: Lotrščak and Ružičnjak used the time for teamwo...
In 2019 we became a proud member of the Service Design Network (SDN) and its first Croatian member company. SDN was founded in 2004 and is the leadi...
In Ljubljana, Slovenia where we performed a „service design sprint”. In this three-day workshop, we covered three key service design phases: emp...