Do you ever wonder about the journey of your customers? When was the last time you tried to sketch the whole process from the user’s perspective? This week we had a workshop with Rochester...
Every year Fjord shares a report about the new trends to look out for. Here you can read about how the COVID pandemic influenced a boost in creativity, how our workplace is evolving, the...
Author: Carmen Calvo del Valle, Service Design Manager „Making a huge improvement to customer experience does not necessarily include a big investment. Very often, rather, it takes just a bit of creativity to make a...
We are delighted to invite you to "The Future of Family Companies" a Lider media d.o.o. conference where we will host an interactive hands-on workshop. You can check the program and sign...
While the students were on their winter holidays, the teachers and staff of two primary schools: Lotrščak and Ružičnjak used the time for teamwork strengthening and invited us to host a team canvas...
In 2019 we became a proud member of the Service Design Network (SDN) and its first Croatian member company. SDN was founded in 2004 and is the leading non-profit institution for expertise in...
In Ljubljana, Slovenia where we performed a „service design sprint”. In this three-day workshop, we covered three key service design phases: empathy, synthesis, and ideation in order to detect challenges and discuss possible solutions....
