ING-GRAD is one of the top-10 construction companies in Croatia which, as their slogan says: renews the heritage and builds the future. In 2019. ING-GRAD was amongst the 200 most prominent companies in Croatia, revenue-wise.
Complex business processes characterize the construction industry of which the company is a part. Even the slightest fluctuations in construction processes can result in significant deviations in efficiency and profitability. ING-GRAD has experienced continuous growth in the last 10 years, which was challenging to follow organizationally.
The challenge of this project was: How to optimize business processes and communication channels within the organization?